Privacy Policy

Last updated: 2/27/25

1. Who We Are

Our website address is https://wpgeoforms.com. Geolocation for WPForms is owned and operated by Eyal Fitoussi ("we," "us," "our").

If you have any privacy concerns, please visit our Support page for assistance.

2. What Personal Data We Collect and Why

We collect various types of personal data to enhance user experience and improve our services:

  • Account & Purchase Information: Name, email, payment details (processed through third-party payment providers), and purchase history.
  • Contact Form Submissions: Information submitted through our support forms, including name, email, and message content.
  • Cookies & Tracking: Data related to user behavior, preferences, and analytics to enhance website functionality.
  • Technical Data: IP addresses, browser type, operating system, and access logs.

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the user’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from the user's email address may be sent to the Gravatar service to check if they are using it. The Gravatar service’s privacy policy is available at https://automattic.com/privacy/. Once a comment is approved, the user’s profile picture is visible to the public in the context of their comment.

4. Media

If users upload images to the website, they should avoid uploading images with embedded location data (EXIF GPS) as visitors can download and extract location data from images on the website.

5. Cookies & Tracking

We use cookies and tracking technologies to improve website performance and user experience. Below are the types of cookies we use:

  • Essential Cookies: Required for website functionality and security.
  • Analytics Cookies: Helps us understand user behavior and improve performance.
  • Marketing Cookies: Used for remarketing and targeted advertising.

Users may opt-in to saving their name, email, and website in cookies when leaving a comment for convenience. These cookies last one year.

Additional cookies include:

  • Login cookies last two days; selecting "Remember Me" extends this to two weeks.
  • Screen display option cookies last one year.
  • Post editing cookies expire after one day.

You can manage your cookie preferences via our Cookie Policy or adjust your browser settings to disable non-essential cookies.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if the visitor has visited the other website.

These external websites may:

  • Collect user data.
  • Use cookies.
  • Embed third-party tracking.
  • Monitor user interactions with embedded content.

7. Who We Share Your Data With

We do not sell or rent your personal data. However, we share necessary data with trusted third-party providers who help us operate our services:

  • Payment Processors: Stripe, PayPal, and Apple Pay (for secure transaction processing).
  • Analytics Providers: Google Analytics (for website performance insights).
  • Cloud Storage & Hosting: AWS Cloudfront and other cloud-based services.
  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

These third-party services process data in accordance with their own privacy policies.

8. How Long We Retain Your Data

  • Comments and metadata: Indefinitely.
  • Registered user data: Stored in user profiles; users can edit or delete their information anytime.
  • Contact form submissions: Retained for 6 months.
  • Analytics records: Retained for 1 year.
  • Purchase records: Retained for 10 years (for tax and legal compliance).

9. Your Data Rights

You have the right to:

  • Request access to your personal data.
  • Correct or update inaccurate data.
  • Request deletion of your personal data (except data we are required to keep for legal reasons).
  • Opt-out of marketing communications.

If you are an EU resident, you may have additional rights under the General Data Protection Regulation (GDPR), including data portability and the right to object to processing.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including requesting details on how your data is used.

To exercise any of these rights, please visit our Support page and submit a request.

10. Where Your Data Is Stored & Transferred

Your data may be stored and processed in the United States or other countries where we or our third-party providers operate. We ensure that any data transfers comply with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by and interpreted under the laws of the State of Hawaii, United States.

13. Contact Information

If you have privacy-related concerns, please visit our Support page to submit a request.